Need help or want to get in touch

Whether you have a question about a flight, need to make or change a booking, or anything else, get in touch with one of friendly customer service agents.


The call centre is currently closed, please send us an email, and we will get back to you as soon as we can. Alternatively, search our help library to get answers to commonly asked questions.

Get in touch with a super service agent

Our customer care is open from 7am to 7pm, 7 days a week.

FlySafair FlyMore Club Customer Care

Our customer care line for FlyMore Club is open from 8am to 4:30pm, Monday to Friday.

Connect with us on Social Media

Chat with a customer service agent on our various social media channels from 7am to 7pm, 7 days a week. Don't forget to like or follow us to get the latest deals and updates.

Use WhatsApp or add 076 958 5303 to your contacts to chat with us.

Visit a ticket sales desk

Find one of our ticket sales desks in:

  • Johannesburg
    • O.R. Tambo International Airport
    • Lanseria International Airport
  • Cape Town
    • Cape Town International Airport
  • Durban
    • King Shaka International Airport
  • Gqeberha (Port Elizabeth)
    • Chief Dawid Stuurman International Airport
  • Bloemfontein
    • Bram Fischer International Airport
  • East London
    • East London Airport
  • George
    • George Airport